Architect, develop, and implement Salesforce solutions, including custom development using Apex, Lightning Web Components, and integrations, ensuring hands-on involvement in the system's architecture and execution.
Collaborate with business stakeholders to understand their needs and translate them into effective, scalable Salesforce solutions.
Lead the integration of Salesforce with other systems and business processes to create a seamless experience for both customers and internal users.
Drive the adoption of Salesforce solutions across the organization by developing best practices and training programs.
Monitor and analyze the performance of Salesforce solutions, making adjustments as necessary to optimize effectiveness.
Maintain up-to-date knowledge of Salesforce features and capabilities, bringing in innovations and improvements to support business growth.
Provide expert guidance and mentoring to a team of Salesforce developers and other technical staff.
Work with third-party vendors, consultants, and Salesforce Account Executives to leverage external expertise and ensure cost-effective solutions.
Ensure adherence to security best practices, data privacy regulations, and compliance standards across Salesforce and integrated solutions
Qualifications
Bachelor’s or Master’s degree in Computer Science, Information Systems, Business Administration, or a related field.
Extensive experience (8+ years) as a Salesforce Architect, specifically with a focus on Customer Success and Sales domains.
5+ years of experience implementing or developing enterprise software solutions.
Extensive experience with Salesforce Web Services APIs, including SOAP, REST, Bulk API, Pub/Sub API, Tooling API, and Metadata API.
Deep knowledge of data management, including structured and unstructured databases, SQL, RDBMS technologies, and SOA design principles.
Technical leadership in defining strategy and driving projects from inception to completion.
Strong knowledge of Salesforce CRM and platform capabilities, including experience with Salesforce Sales Cloud and Service Cloud.
Experience with CI/CD solutions for Salesforce, such as Copado, AutoRABIT, and similar tools.
Understanding of UI/UX principles, ensuring user-friendly and effective designs.
Familiarity with emerging technologies, including AI-powered chatbots, Generative AI/Agentforce, and machine learning.
Salesforce certifications such as Certified Salesforce Architect or any domain-specific certifications are a major plus.
Deep understanding of business processes and how to align technology with business goals.
Excellent communication, collaboration, and stakeholder management skills.