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About this role:
questions. Theyeffectively support our clients by responding to a high volume of incoming inquiries, review new account documentation for good order and research and resolve complex client onboarding questions.
In this role, you will:
Required Qualifications:
Desired Qualifications:
2+ years of Brokerage Operations experience
Strong attention to detail and accuracy skills
Microsoft Office skills
Ability to navigate multiple computer systems, applications, and utilize search tools to find information
Excellent verbal, written, and interpersonal communication skills
Effective organizational, multi-tasking, and prioritizing skills
Ability to work independently, proactively, innovatively, and creatively while exercising sound judgment
Solid problem-solving skills
Ability to process complex transactions and perform extensive research to resolve complex customer issues
Ability to read, analyze and interpret documents/reports
Microsoft Excel spreadsheets experience importing, exporting, and manipulating data
Knowledge and understanding of Beta
Ability to track and monitor project progress, identify project and process gaps, recommend controls and communicate progress to business leaders
Ability to communicate effectively with business partners and project managers
Knowledge and understanding of process flow or procedure writing
Ability to assess current processes/procedures and make recommendations for efficiency
Leadership experience including: coaching, training, and mentoring
Must be able to perform under minimal supervision with some degree of independence combined with a strong emphasis on teamwork.
Job Expectations:
Ability to work additional hours as needed
Ability to be flexible with working hours
Wells Fargo Recruitment and Hiring Requirements:
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
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