PNC Business Technology Partner-Tuesday-Saturday pm-700 

United States, Pennsylvania, Pittsburgh 

375983178

Tuesday-Saturday 11:00 pm to 7:00 amJob Description
• 5+ years of technical support experience preferred. Experience in banking, financial services or other regulated industry preferred. Technical certifications for relevant technologies are preferred.
• BA, BS, or four-year college equivalent preferred. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered.
• Experienced leader of large technical groups operating in a 24x7 environment
• Builder, developer, and leader of high performing teams operating in a high-pressure, dynamic environment
• Able and eager to teach/mentor resources at all levels to develop technical skills, management/supervisory abilities and continuous improvement mindsets with the goal of enhancing SRE resiliency
• Insatiable curiosity to know how technologies work and how those technologies interface in complex, large scale environments
• Possesses a breadth and depth of technical and management knowledge
• Appreciation for the strength of defined, repeatable processes and metrics-based management
• “Continuous improvement” mindset, always looking for opportunities to streamline, routinize, or automate
• Self-starter and goal-oriented
• Excellent verbal and written/typed communicator
• Candidates must have ability working knowledge across the following areas:
• Server: Administration and troubleshooting in Linux and Windows as well as patching and basic scripting skills (Powershell, Bash)
• Converged Solutions: Experience in VCE/UCP (including VMWare versions 6 and above), platform and network connectivity, and patching – understanding of current threat analysis and remediation trends, alongside Powershell and Linux scripting skills
• Storage: CIFS/NFS, Linux and Windows scripting, DPA reporting, Avamar and Data Domain administration, and solid understanding of Windows and Linux environments
• Middleware: Linux, Windows, WebSphere, Apache, IIS; Familiarity with WebLogic and Tomcat
• Mainframes: JCL, CICS SYSPLEX
• Networking: Strong understanding of the network protocols and OSI Model, as well as Network+ Certification
• Workflow and Knowledge Management: ServiceNow
• Tools: TrueSight, Jira, and Confluence
• Provides solutions for IT and business management on applying technology to business opportunities, planning and implementation of cross-functional applications.
• Initiates, owns and drives the identification, evaluation and direction of solutions that are cost effective and meet business requirements.
• Serves as the central point of contact for business demand management, technology expenditures, client feedback & relationship management and the overall client experience with the technology organization.
• Manages the consulting services and communications to internal business group(s) on process improvement project(s) designed to support product strategies and revenue generation/cost reduction.
• Manages the analysis & elicitation of client requirements, and the transformation of requirements into functional/non-functional requirements.Job Description

• Provides solutions for IT and business management on applying technology to business opportunities, planning and implementation of cross-functional applications.
• Initiates, owns and drives the identification, evaluation, and direction of solutions that are cost effective and meet business requirements.
• Serves as the central point of contact for business demand management, technology expenditures, client feedback & relationship management and the overall client experience with the technology organization.
• Provides consulting services to communications to internal business groups on process improvement projects designed to support product strategies and revenue generation/cost reduction.
• Analyzes and elicits client requirements, and transforms the requirements into functional/non-functional requirements.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and requiredneeded to be successful in this position.

Budgeting, Business Acumen, Consulting, Influencing, IT Project Planning and Organization, Product and Vendor Evaluation, Relationship Management, Requirements AnalysisRoles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.No Required Certification(s)No Required License(s)

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

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