Job Summary:
As a Technical Project Manager within our Delivery Team, you will play a crucial role in promoting complex projects on Chase’s Technology roadmap from initiation to implementation. You will have the opportunity to work with diverse internal teams and external partners, bringing structure and guidance to your projects. We value open and transparent communication, and you will be responsible for keeping a diverse range of stakeholders updated on project progress. This role provides a unique opportunity to contribute to the continued maturity of our Technology function by bringing new ideas to the team.
Job Responsibilities:
- Facilitate and drive complex projects on Chase’s Technology roadmap from the early stage of initiation to final implementation and launch.
- Create, maintain and communicate a detailed and organised project plan that documents delivery milestones, decisions, and risks. This will involve monitoring and tracking the work of engineering teams and operations teams as well as managing required governance.
- Ensure that projects are delivered according to an agreed scope, on time, and within budget. Develop a reputation for being a trustworthy and reliable project manager.
- Provide structure and guidance to your projects and be a pragmatic voice of reason within the delivery to ensure focus on key priorities.
- Facilitate the day-to-day running of projects by organising meetings, preparing and disseminating notes, and holding others accountable for their actions.
- Build strong and collaborative relationships across different departments, including internal teams (e.g. product and engineering, compliance, operations and investments) and with our external partners.
- Collaborate with your colleagues to define and continuously improve our project management tools and protocols.
Required qualifications, capabilities and skills:
- Practical experience of delivering an AWS cloud migration project / programme
- Experience working with engineering and delivery teams, with a good understanding of delivery methodologies and release management processes.
- Understanding of cloud/cloud native and experience supporting adoption of open source and CNCF tooling beneficial.
- Familiarity with incident management and reporting.
- A desire to contribute to continued maturity of the Technology function by bringing new ideas to the team.
- Experience delivering complex projects involving multiple delivery teams, from start to finish, with a thorough understanding of the full agile Software Development Lifecycle.
- Thorough practical understanding of different delivery methodologies including agile (Scrum and Kanban) and Waterfall.
- Adaptable and professional communicator and listener; equally comfortable presenting to senior executives and discussing detailed requirements.
- Open and transparent with your work and the progress of the projects that you manage, ensuring that a diverse range of stakeholders are given sufficient updates by designing appropriate governance.
- Pragmatic and delivery-oriented mindset, able to bring structure, clarity, and a bias to action.
- A calm facilitator, comfortable working in a fast-paced environment, who can manage and resolve tension and conflicts as well as influence others even if you do not have direct authority over them.
Preferred qualifications, capabilities and skills:
- Significant experience of managing varied and innovative projects within Financial Technology firms, preferably within a platform team.
- Experience in change management, including assessing the impact of change, defining success, effectively managing stakeholders at all levels and supporting training efforts to make sure projects are successful.