Citi Group Applied Behavioral Insights Partner 

United States, New York, New York 

375773956

Key Responsibilities:

• Oversee the project team and all phases of a behavioral change project with a specific business, function or geography
• Provide a deep level of expertise in behavior change, using behavioral science models
• Partner with Human Resource Advisors and business leaders to understand and identify the project requirements and outcomes measures
• Direct and oversee relevant literature reviews
• Partner with analytics and metrics partners on study design
• Lead the execution of quantitative and qualitative data collection activities, including surveys, interviews, observations and focus groups
• Design interventions to address root cause issues and set-up and run randomized controlled trials to test interventions
• Identify and mitigate project risks
• Build strong relationships with and manage key stakeholders
• Work with communication partners on communication plans including messaging, timing, audience, and channels
• Manage many, and sometimes conflicting, perspectives and influencing to ensure alignment of goals and approach
• Advocate for and reinforce Citi’s culture target state behaviors in both the approach to the work and through the interventions delivered
• Active sharing of lessons learned, successful behaviors to scale globally and new external research and trends with the broader team
  

Qualifications:

• Bachelor’s Degree or equivalent and preferred post graduate degree in behavioral science, behavioral economics, organizational psychology or related area
• Strong professional experience in applied behavioral science or related field preferred
• Strong consulting skills
• Experience managing large, complex culture change projects
• Strong analytical thinking
• Ability to analyze and interpret data
• Ability to quickly establish credibility, build trusting relationships and influence senior stakeholders
• High tolerance for dealing with ambiguity and on-going change.

Able to work in a complex environment with changing priorities

Anticipated Posting Close Date:

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