JPMorgan Know Customer Relationship Officer 

United States, Texas, Plano 

375667366

As a Know Your Customer Officer in the Commercial Banking Wholesale Know Your Customer Organization, you will partner with Bankers and Anti-Money Laundering/Know Your Customer Operations to ensure all client Know Your Customer records are compliant with regulatory standards, and will ensure high quality and timely completion of all client-level due diligence requirements at inception and renewal of client relationships.

Job Responsibilities:

• Manage client and partner expectations and understanding in a consultative way.
• Exhibit ownership of Know Your Customer/Anti-Money Laundering experience and client experience.
• Ensure Know Your Customer/Anti-Money Laundering deliverables are met and hold internal partners accountable.
• Demonstrate ongoing understanding of Know Your Customer/Anti-Money Laundering processes and work through delays and/or inefficiencies.
• Manage operational risk effectively through diligent awareness of risks in our processes.
• Escalate appropriate risk items and drive issues to closure.
• Manage client risk effectively by supporting the banker in client selection process.
• Independently manage renewal cycle of Due Diligence Forms with Relationship Management Partnership.
• Accountable for timely portfolio management while maintaining quality expectations.

Required qualifications, skills and capabilities:

• Ability to properly identify Anti-Money Laundering risks and apply the policy concepts.
• Strong verbal and written communication skills.
• Excellent time management and organizational skills.
• Strong analytical and problem-solving skills.
• Some travel may be required (less than 25%) to support various client coverage teams.

Preferred qualifications, skills and capabilities:

• BA/BS degree or equivalent work experience in financial services
• Working knowledge of risk factors that may impact specific products and industries
• Ability to multi-task effectively and leverage internal resources
• Excellent attention to detail
• Strong client focus and ability to partner with various internal group