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Citi Group Officer Benefits Operations Analyst 
China, Liaoning, Dalian 
375021411

27.05.2025

Shape your Career with Citi

Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

  • Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

  • Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

In this role, responsibilities include (but not limited to):

  • Group Long Term Disability Income Insurance -Payment & Booking for payment and cost allocation; Prepare insurance premium calculation data and subscriber data to vendor

  • Survivor Benefit Plan -Budget PO creation and monthly payment, booking for cost allocation

  • Uploading employee salary related information to pension system

  • Feedback to inquiries from HR and employee for compensation and equity related including stock award related, DRS related, forfeiture letter and etc

  • CGMJ/CBNA accounting, mobility accounting related including reclass for tax reserve and director expense

  • Booking for expat/former expat income/National Tax/1st Provisional/2nd Provisional tax payment

  • For equity payment, proceed population check before payment/send payment data and booking data to Payroll team/send payment detail to Region

  • Send commuting fee data related to employee route change requests, retirement and reinstatement to Payroll Inc. for settlement;

  • Prepare LV common_EB submission and get CEMP approval

  • Prepare insurance premium calculation data and subscriber data to vendor

  • For SBP and GLTD insurance process, Employee data management in Nissay (pension management vendor) website

  • Daily workday report download

  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

  • Bachelor’s degree/University degree or equivalent experience

  • Specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data.

  • Has a minimum of 2 years' work experience handling Benefit Operations including Pension, Insurance and other allowance, Accounting or payroll. Japan and China related experience is preferred.

  • Fluent in Japanese and English in both written and verbal communication to conduct better communication and engagement.

  • Proficient in MS Applications (Word, Excel, Power Query, Macro)

  • Working knowledge of HR systems including Workday, payroll and accounting systems highly desirable

  • Strong interpersonal skills

  • Able to handle high volume of work and adaptable to change

  • Able to plan and manage own time, works with minimal supervision

  • Able to rapidly learn technical and business techniques and knowledge

  • Mature and with strong attention to detail

  • Strong thinking and problem-solving skills – able to analyze errors/complex situations and identify appropriate solutions

  • Mature and with strong attention to detail and positive attitude

Operations - Services


Time Type:

Full time

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