Your key responsibilities
As a Claims Processor, you will play a crucial role in evaluating claims related to a large natural disaster for completeness and accuracy. Once claims are assigned, you will conduct initial assessments of the submitted documents and identify any gaps or discrepancies that may require further information and attention. Your responsibilities will include documenting findings and determining the appropriate next steps for each claim, facilitating a smooth and timely claims process. You will collaborate with team members to escalate issues and resolve claims, all while maintaining a strong focus on the integrity of the process.
Skills and attributes for success
- Take responsibility for high-quality execution and delivery of claims assessments and documentation.
- Develop yourself and others through seeking and offering on-the-job coaching and feedback.
- Manage a large volume of claims, ensuring that all work aligns with the client’s requirements.
- Nurture relationships with colleagues and stakeholders to foster collaboration and effective communication.
- Maintain a strong focus on the claims process and be responsive to internal and external requests.
To qualify for the role you must have
- Must have a Juris Doctorate degree, and a minimum of one year of relevant work experience in the document review field
- Excellent project and time management
- The ability to work in a fast-paced environment with the ability to adapt to client’s needs
- Proficiency with Microsoft Outlook, Excel, and Word
- Excellent client-facing and internal verbal and written communication skills
- Excellent project and time management skills and the ability to prioritize when working on multiple claims
- The ability and willingness to travel up to 25%, which includes one week per month to the client site in California
- The ability and willingness to travel and work in excess of standard hours when necessary
- Access to reliable transportation to/from the EY office and client sites. A driver's license is strongly recommended as ride share and public transportation options may not be available in all locations
Ideally, you’ll also have
- Experience with conducting document review on industry standard document review hosting platforms.
- Experience with the insurance claims process
What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn .
- We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $45,200 to $92,400. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $54,300 to $105,100. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
- Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
- Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.