Your impact
Global Business Services center located in Krakow provide global support for our line of business and corporate teams in the following areas:
- Finance
- Accounting
- HR
- IT
- Procurement
- Payroll
- Project Management
As a Junior Cash Collection Specialist you will become an important part of our global team by providing accounting support to the project delivery efforts for our clients and internal teams.
Key responsibilities:
- Performing collection activities on Past Due AR on assigned portfolio of Customers within timelines agreed for the process and storing all the information in the internal reports
- Determining the most appropriate method to collect payment against delinquent account (email, phone call)
- Independent preparation for the meetings with Senior Management within process deadlines and with agreed process requirements
- Reviewing delinquent accounts with Senior Management and providing regular collection forecasts if required
- Preparing Customer Aging analysis and customer accounts reconciliation
- Resolving Customer disputes pertaining to collection
- Managing own emails in the shared and personal mailbox as well as all emails on shared mailbox within agreed mailbox schedule
- Managing supporting backup information for own portfolio of clients (client specific information)
- Updating work instructions assigned to the own performed processes
- Managing clients’ contact database for own portfolio of clients
- Advising and making recommendations regarding the subsequent treatment of uncollectible receivables
- Cooperating closely with different departments (Cash Application, Project Accounting, Project Managers, Project Controls, Accounts Payables, Treasury) to achieve targets
- Negotiating and building long term business relationships with customers
- Escalating all unsolved/unclear issues to the Seniors and Team Leader
- Planning and prioritizing own work to ensure that deadlines and customer expectations are met
- Following company policies, procedures and SOX controls
- May propose process and system improvements
- May be requested to provide on-the-job training to new joiners
Here's what you'll need
QUALIFICATIONS:
- Degree in Finance/Accounting or related field will be a strong asset
- Previous experience in an international accounting environment will be an asset
- Fluency in both written and spoken English
- Good MS Excel knowledge
- Knowledge of Oracle Financials will be an asset
- Good communication skills
- Good business partnering skills and proactiveness
- High degree of accuracy and attention to detail
- Willingness to support different time zones (approx. 1-2 days per month)
WE OFFER:
- Full-time employment contract with salary corresponding to qualifications
- Unique company culture fostering individual career growth and work-life balance
- Hybrid or stationary working model – depending on your preferences
- Flexible working hours (we start between 7:30-10:00)
- "Short Fridays" (we work 6h on Friday)
- Flexible benefits package (Lux Med medical care, psychological care, life insurance, My Benefit cafeteria system, including Multisport card co-financing, car park sharing system)
- Holiday allowance ("wczasy pod gruszą")
- Membership in Jacobs employee networks (Women's Network, OneWorld, PRISM, Careers Network, Green Team, Toastmasters, Collectively and others)
- Continuous development opportunities, including a range of professional trainings and certifications (e.g. CIPS), Graduate Development Program, Learners’ Community, self-learning platform
Please note that in order to be considered for this position you need to be resident in the country this position is advertised in and have a current right to work visa in that country.
If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team
