In this role, you will:
- Support functional area or process; seek ways to improve individual work processes within established procedures
- Perform a variety of routine administrative, transactional, operational, or customer support tasks to develop skills
- Regularly receive direction from manager and escalate questions and issues to more senior roles
- Interact with immediate team on basic information, plus internal and external customers if a customer support role
- Attend classroom training, self-study assignments, workshops, networking, or other events, as appropriate
Required Qualifications:
- Philippines only: Bachelor's Degree
Required Qualifications for Europe, Middle East & Africa only:
- N/A, role not eligible for outside of Philippines
Desired Qualifications:
- Graduate of any Banking and Finance, Management, Communication Arts, Commerce, Mathematics and other related courses
- Excellent English communication skills
Job Expectations:
- Provide banking support and customer service to Wells Fargo clients and answer queries related to their accounts
- 100% voice support and must be amenable to work in any shift schedule particularly graveyard shift
- Must be willing to work onsite and during holidays
6 Jul 2025
Wells Fargo Recruitment and Hiring Requirements:
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.