This job drives product strategy in alignment with a shared vision, collaborating with cross-functional stakeholders. It includes planning and implementing an architectural roadmap that balances innovative design with regulatory requirements and customer needs. The position assesses customer experience and establishes data-gathering mechanisms to measure product success through usability studies and market analysis. Responsibilities also encompass overseeing product profitability, leading operational reviews, and partnering with various experts to maximize efficiency in a dynamic environment.
Essential Responsibilities:
- Drives product strategy with cross-functional stakeholders consistent with the shared vision for the product.
- Plans and implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
- Assesses the customer experience and customer needs in product requirements and decision making.
- Sets up data gathering mechanisms relative to the metrics that inform the success of products including usability studies, research and market analysis.
- Leads workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
- Oversees product profitability measures, including budget.
- Plans operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with product leadership as needed.
- Partners with content strategists, data scientists, product designers and user experience researchers.
- Maximizes efficiency in a constantly evolving environment where the process is fluid and creative solutions are the standard.
Minimum Qualifications:
- Minimum of 12 years of relevant work experience and a Bachelor's degree or equivalent experience.
- Previous management experience
- Loyalty Experience
- Leadership Experience
- Comfort with Ambiguity
- Comfort in fast paced environment
- Strong executive presence
Travel Percent:
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .
The US national annual pay range for this role is $169,500 to $291,500
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