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What you’ll do
Assistance on technical tasks to Support Engineers – running modified database queries; loading data files; creating reports.
Documentation updates.
Email communication with customers.
Distribution of customer tickets to support engineers.
Help with office administrative tasks, organization of team events.
After successful onboarding possibility of procurement related activities: catalog replication, parameters modification, log gathering.
With progress we'll slowly raise your game with standard Technical Support Engineer duties, aiming to eventually level you up to a full-time role.
What you bring
Fluent English with excellent writing skills
Ability to work independently
Common sense and logical thinking
Ability to work even during exam period
General IT knowledge, experience with SQL and/or programming/scripting languages like Python, JavaScript, Java is an advantage
Procurement understanding
You'll be joining a crew that represents 12 different nationalities. We deal with the hard stuff, like solving the big, complex tech puzzles for our Procurement customers. Beyond all the work, we're a bunch who enjoy quality grub and sharing a laugh.
Our inclusion promise
Successful candidates might be required to undergo a background verification with an external vendor.
Limited Part Time
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