Citi Group Business Analytics Analyst 

India, Maharashtra, Pune 

371208706

Responsibilities:

• Gathers operational data from various cross functional stakeholders to examine past business performance
• Identifies data patterns & trends, and provides insights to enhance business decision making capability in business planning, process improvement, solution assessment etc.
• Recommends actions for future developments & strategic business opportunities, as well as enhancements to operational policies
• May be involved in exploratory data analysis, confirmatory data analysis and/or qualitative analysis
• Translate data into consumer or customer behavioral insights to drive targeting and segmentation strategies, and communicate clearly and effectively to business partners and senior leaders all findings
• Continuously improve processes and strategies by exploring and evaluating new data sources, tools, and capabilities
• Work closely with internal and external business partners in building, implementing, tracking and improving decision strategies
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Analysis of customer data and transactional data to identify emerging fraud trends, develop, and improve fraud strategies
• Periodic review and development of MIS reports, dashboards and communication of fraud results internally and to the business using advanced visualization techniques.
• Perform gap analysis to identify system weaknesses and mitigating measures.

Qualifications:

• 2-5 years relevant experience and working knowledge of at least one of the following statistical software packages: SAS(Must), Tableau, R or Python.

• Good communication skills (both verbal and written) and ability to work with cross-functional partners and team members

Education:

• Bachelors/University degree or equivalent experience

Time Type:

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