Amazon Operations Analyst 

United States, Washington, Seattle 

369524887

Key job responsibilities
As an Operations Analyst, you will use your strong written and verbal communication skills to lead multi-discipline initiatives. A successful candidate will work hard on behalf of our customers to provide day to day resolution of complex customer escalations and drive root cause resolution to eliminate future issues. Organizational skills including attention to detail and the ability to navigate unknown/ambiguous issues without clear path to resolution are critical. This role requires analytical skills, critical thinking, and technical savvy to understand customer issues and build trust with technical stakeholders.
Seattle, WA, USA

- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field
- At least 3+ years of professional working experience in related occupations of Systems Analyst, Business Operations Engineer, Business Operations Program Manager, Business Analyst, or related
- At least 3+ years interacting with internal and external stakeholders at executive level
- At least 3+ years with business analysis and functional experience with quantitative, analytical and organizational skills
- At least 3+ years experience working with technical teams to build technology-based tools/solutions that will reduce costs and improve the overall program
- At least 3+ years experience defining program requirements and using data and metrics to determine improvements
- Excellent written and verbal communication skills
- Detail oriented and experience balancing multiple tasks and deadlines
- Strong organizational skills