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Key Responsibilities:
Lead or participate in complex or high-severity troubleshooting and incident resolution with infrastructure teams and vendors
Analyze, design, and implement PKI, certificate, and security solutions
Translate business needs into effective technology solutions for internal customers
Act as a project lead or team member on PKI, certificate, and security-related projects
Monitor and resolve all levels of PKI and Certificate incident queue issues
Create, review, approve, and implement changes to the PKI and Certificate environment
Analyze the current PKI and Certificate environment to identify and resolve technical and operational challenges
Lead complex PKI and Certificate incidents, changes, or upgrades
Represent the Crypto Services team on global incident management calls, interacting with technical teams, customers, and vendors
Analyze data and identify trends for root cause analysis and service improvement
Participate in capacity planning, performance monitoring, and maintenance to ensure high availability and proactively identify service improvement opportunities
Lead PKI and Certificate efforts for periodic disaster recovery exercises
Effectively communicate technical challenges to both technical and non-technical audiences
Participate in an off-hours on-call support rotation
Basic Qualifications:
High School Diploma, GED or equivalent certification
At least 3 years of Information Technology experience
At least 2 years of experience with Public Key Infrastructure (PKI) certificate
At least 2 years of experience with certificate management protocols
At least 2 years of experience with Online Certificate Status Protocol (OCSP) and Certificate Revocation Lists (CRLs)
Preferred Qualifications:
Bachelor's degree
AWS Certification
2+ years of experience in Python
3+ years of Entrust PKI experience
3+ years of Multi-Factor Authentication (MFA) experience
3+ years of UNIX experience
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer).
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If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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