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Microsoft Data Center Inventory & Asset Technician 
United States, Illinois, Chicago 
369032504

10.09.2024

xecute incoming/outgoing deliveries, , and document inbound and outbound deliveries as instructed by management. You will initiate warranty claims and process returns on failed equipment. This opportunity will allow you to build working knowledge of inventory management principles, warranty process management, data bearing device destruction, and advance your career in the process.

Qualifications
  • High School Diploma AND 6 months experience or an internship in inventory management, retail, warehouse management, or a related field
    • OR equivalent experience.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
  • Citizenship verification:This position requires verification of citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, and as a condition of employment, the successful candidate’s citizenship will be verified with a valid passport.

  • 1+ years’ experience in warehouse/supply chain in an information technology (IT) environment, IT, and/or logistics, operating heavy-load movement equipment (e.g., forklift, pallet jacks, chassis lifts) for a large corporation
    • OR equivalent experience.

Materials Handling ATR-B - The typical base pay range for this role across the U.S. is USD $19.66 - $30.53 per hour. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $26.25 - $33.32 per hour.Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:


Responsibilities
  • Perform assigned tasks and escalate issues during high-volume work activity or escalation-based situations under the guidance of more experienced Data Center colleagues.
  • Coordinate with suppliers to initiate warranty claim and process failed vendor hardware devices. This includes information processing, packaging, shipment, and receipt of return for Return Merchandise Authorization (RMA) devices following all Service Level Agreements (SLAs) related to RMA warranty process.
  • Develop working knowledge of stock control and inventory management practices and procedures.
  • Ensure accurate documentation of incoming and outgoing deliveries as well as records.
  • Become familiar with guidelines set by Microsoft contractual agreements with suppliers and maintain a customer focus.
  • Perform cycle audits and data corrections to ensure all inventory controls are met.
  • Help to reconcile and report inventory discrepancies.
  • Ensure detailed physical inventory tracking and staging.
  • Under the supervision of more experienced Data Center colleagues, destruction of data bearing devices (DBD) following all Service Level Agreements (SLAs) and Microsoft policies.
  • Comply with all security and data management policies.
  • Embody ourand