Microsoft Principal Technical Program Manager TPM Lead 

India, Telangana, Hyderabad 

368375290

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Required Qualifications

• Bachelor's Degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product development
  • OR equivalent experience.
• 4+ years people management experience.
• 3+ years of experience managing cross-functional and/or cross-team projects.
• Experience leading or partnering with SDLC teams towards delivering software products and services at-scale.
• Experience with managing complex software product development with Agile methodologies.
• Experience with Systems software such as device drivers, communication protocols, kernel modules etc.
• Basic to intermediate knowledge of AI, BI/ Analytics
• Technically and sufficient business-savvy to interface with all levels and disciplines within the organization, from engineers to executives.

Other Requirements

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications

• 12+ or more years of relevant experience and a degree in computer science or related field; advanced degrees in CS or business administration a plus.
• Experience with Cloud – Azure, AWS, GCP.
• Effective leadership and high integrity in applying a growth mindset to learn from experience and build trust within your team and with external partners.
• Proven ability to derive clarity from ambiguity, and direct teams to deliver effective solutions.
• Propensity for maintaining objectivity and balanced judgment in fast-paced, high-stress environments.
• Proven ability to learn and apply that learning to improve business outcomes and drive positive impact for the team and for your career

• You will be a leader of a team of high-performing Program Managers, fostering a diverse and inclusive, results-driven team with a thriving culture.
• Lead the design, implementation and modernization of servicing technologies.
• Deliver alignment across WSD and partner organizations to ensure the team understand, align, and deliver on shared goals
• Build strong partnership across the global teams towards successfully meeting the overall Org charter and goals
• Investigate and understand customer scenarios and expectations in depth, using telemetry/data, customer feedback. Ensure SLAs and other KPIs are met on a consistent basis.
• Drive and contribute to the global quarterly Planning exercises factoring capacity and demand and aligning to the strategic priorities.
• Orchestrate (plan, prioritize, and program manage) the work of a team of engineers to deliver features, fixes, and security updates on time and on quality per the OKRs
• Ensure continuous improvements in the quality, reliability, and performance of servicing payloads.
• Manage schedules, risks, and issues with effective communication with the team, to senior management and company executives, and partners inside and outside Microsoft.
• Drive executive reviews and communication with leadership and stakeholders per agreed upon cadence
• Drive innovation aligned to organizational goals, strategic priorities, and divisional big bets.