Citi Group Bilingual IPB US Account Opening Ops Support Specialist - Hybrid 

United States, Florida, Tampa 

368155

Responsibilities:

• The IPB U.S. Account Opening Analyst will be responsible to perform a quality review of the client’s IPB U.S. Banking Account applications to ensure compliance with regulatory, legal and Citi policy requirements after the client onboarding process has been completed and the KYC profile has been completed.

  •The Account Opening Analyst will review integrated application which a combined bank and investment application. Review and Data Entry of Citi International Financial Services (CIFS) and Citi Personal Investments International (CPII)

  •The Account Opening Analyst will also be responsible for performing Account titles maintenance request to add and remove signers, beneficiaries, and power of attorneys (POA).

  •Follow established procedures to complete complex assignments and resolve problems that require in-depth investigation or research

  •Provide team assistance, including serving as subject matter expert, leading special projects, training new hires within work unit, providing daily guidance to lower-level employees, and allocation of work, as needed

  •Conduct basic analysis and research as well as workflow management

  •Support an expansive array of products and services

  •Communicate pertinent information to senior managers and support activities that help mitigate organizational loss or impact, as needed

  •Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• •1-3 years of relevant experience in Banking Industry

  •Experience working in a business office or operational environment

  •Proficient computer and math skills with a focus on complex databases and spreadsheets

  •Demonstrates technical and administrative expertise

  •Consistently demonstrates attention to detail

  •Demonstrated knowledge of activities, policies, and procedures of a basic work area

  •Bilingual: English/Spanish.

Education:

• High School diploma or equivalent

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

• COB Team Member- Must be able to work remotely on short notice due to inclement weather or other business needs.
• Testing Team member- due to system maintenance, some weekend work is required to assist in testing.
• Overtime as needed.

Anticipated Posting Close Date:

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