MSD STS Supplier Onboarding Administration Manager 

Cuba, Havana 

367658152

Job Description

Position Responsibilities

Primary responsibilities for this position include, but are not limited to, the following:

• Single point of contact for supplier onboarding for all stakeholders, both internal and external (suppliers)

• Be accountable for the full end-to-end Supplier onboarding process for your region

• Front gatekeeper for fraud prevention for the organization

• Ensure governance management and supplier support for existing supplier data changes (administration)

• Execute the process accordingly to the standard support Model and established tools

• Follow the fraud prevention process strictly and ensure the team will follow this process strictly as well

• Proactively evaluate cases, bring solutions, and minimize escalations with Suppliers and Procurement

• Provide proper guidance to StS or non-StS stakeholders, when needed.

• Manage a team of Analysts responsible for the timely creation & changes to vendor accounts

• Provide thought leadership and input on redesigning or updating of services, processes, and organizational structure to enhance delivery effectiveness & efficiency

• Ensuring resources are properly deployed across clusters to ensure key metrics are met and stakeholder service level agreements are achieved.

• Monitor, support and manage the projects, attend review calls on regular basis

• Liaise between the business areas and suppliers to rectify and discrepancies in the supplier data management area

• Take ownership for team performance & deliverables

• Ensure proper defects resolution: Analyze data/specific cases, identify issues/process deviation, assure root cause analysis root causes and address solutions

• Ensure the application of adequate internal controls, when needed.

• Collaborate with other Process Stewards in all our Company divisions to ensure continuity and alignment across global end-to-end processes

• Have active participation in the implementation of projects which require experience and StS technical or functional abilities; work collaboratively with other business partners (including IT) to execute approved projects in a timely manner

• Support Company merger and divestitures efforts as needed.

• Support the development of StS content to ensure accurate communication and standard training

• Help educate and support our Company employees on the StS process and tools

• Ensure alignment with our Company process policies and standards

• Maintain files and documentation thoroughly and accurately in accordance with company policy and accepted accounting practices

• Ensure compliance with company policies and procedures and supports company mission, values and standards of ethics and integrity

Education & Experience

• Bachelor’s Degree in Business, Accounting, or Finance

• Minimum of 4 years of experience in a finance or accounting department of a multinational company preferred and 2 years in current position.

• Minimum of 2 years of relevant work experience with a demonstrated record of customer focus and project delivery

• Experience in team management and leadership profile.

• Business process knowledge, together with demonstrated skills in project implementation is a plus.

• Apex supplier portal experience is a plus

• Business level of English (both written and spoken), Portuguese is a plus

Technical/Soft Skills Requirements

• SAP Experience Required

• Intermediate to Advanced PC skills (MS Excel, Word, PowerPoint) required

• Ability to work independently and with a team in a fast-paced and high-volume environment with an emphasis on accuracy and timeliness

• Ability to implement support around a long-term vision and milestones needed to drive the realization of that vision

• Positive, engaging disposition with high personal integrity, credibility, and energy.

• Good communication skills and ability to manage stakeholders’ requests in an efficient and assertive manner

• Advanced problem-solving and analytical skills with a proactive management style to implement new processes

• Results-oriented, sense of urgency, knows how to prioritize, ability to communicate and to create rapport with stakeholders, effective communication. Process improvement orientation, innovation and change agent. Migration experience

• Project Management skills desired

• Strong ability to coordinate and manage multiple projects

• Willingness to travel for meetings and projects (<10% of the time)

• Willingness to attend or conduct remote meetings during off hours (<5% of the time)

• Strong customer service and collaboration mind-set

Current Contingent Workers apply

*A job posting is effective until 11:59:59PM on the dayBEFOREthe listed job posting end date. Please ensure you apply to a job posting no later than the dayBEFOREthe job posting end date.