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Google Support Platforms Optimization Lead Poland, Lesser Poland Voivodeship, Krakow 367479641
27.01.2025
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Minimum qualifications:
Preferred qualifications:
- Bachelor's degree in Business, Finance, Engineering, or Operations, or equivalent practical experience.
- 7 years of experience in management consulting, or an operations-related function; or 5 years of experience with an advanced degree in business, accounting, or finance.
Preferred qualifications:
- Experience with SQL or Python.
- Experience in configuration/management and implementation in
Customer Relationship Management (CRM) systems. - Experience in scaled support or contact center management.
- Experience in process design/re-engineering.
- Ability to autonomously identify, prioritize and drive multiple initiatives.
- Ability to work and partner across multiple functions in an organization and to communicate across all levels.
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