Job responsibilities:
- Execute solutions refinement, and delivery in a mature Agile environment
- Collaborate cross-functionally with product owners, legal, advisors, risk/controls, operations, technology, design, and data partners
- Develop, capture, and maintain clear documentation of the scope, workflows, and user stories
- Engage technology partners to help refine tasks, and user stories on a daily basis
- Facilitate QA, UAT, and Production validations to ensure the delivered solution ties back to the requirements
- Support escalations; develop and share subject matter expertise for Production issues and incidents resolution
- Apply technical acumen, critical thinking, and analytical skills to help team drive forth its applications evolution
Required qualifications, capabilities, and skills:
- 2+ years of experience product development, business analysis, or project management roles
- Familiarity with retail investments products and their lifecycle, client service models, technology, operations and controls
- Knowledge of Agile principles, tools, ceremonies and is strongly required
- Demonstrated ability to be an integral project team member
- Familiarity with database platforms and data analysis techniques for practical analysis and troubleshooting
- Exposure to ML and AI chatbots frameworks
- Fundamental understanding of technical integration and dependencies for end-to-end client experience
Preferred qualifications, capabilities, and skills
- Strong work organization, written and oral communications skills and attention to details
- Background in brokerage, investments management or banking is preferred
- Strong analytical and problem-solving skills
- Creative and innovative thinker
- Bachelor’s degree preferred
- Exposure to ML and AI frameworks is a big plus