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Key job responsibilities
Primary responsibilities encompass resolving operational issues through systematic troubleshooting and diagnosis. You will develop comprehensive monitoring solutions while managing infrastructure maintenance and configuration. The role requires tracking and resolving technical challenges across our systems. You will collaborate with the development team to enhance existing software, automate support processes, and maintain thorough system documentation.
- 2+ years of software development, or 2+ years of technical support experience
- Experience troubleshooting and debugging technical systems
- Experience in Unix
- Experience scripting in modern program languages
- Experience with AWS, networks and operating systems
- Bachelor's degree
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