Rapyd Sales Engineer 

Singapore 

365129413

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As a Sales Engineer, you will be responsible for:

• Be part of a global team of Sales Engineers.
• Delivering complex end-to-end integrations projects, working with Product, Engineering, and influencing the product roadmap based on our client’s needs.
• Support all Customer Success life cycle needs, in order to onboard customers to the Rapyd platform.
• Gathering information, defining, and documenting integration plans.
• Creating and delivering personalized technical sales presentations.
• Evangelizing the product and our network in the technical community.
• Face-to-face presentation to partners at conferences and on-site.
• Monitoring technical performance metrics and supporting root cause analysis investigations.

• 1-2 years’ experience in a client-facing role as a Pre-sales, Sales Engineer, Customer Success, Support, or in Professional Services.
• Experience within the PaymentsBanking industry – Big plus !
• Must have experience in API-based integration, Web services, system debugging, and log analysis
• Previous experience in B2BSaaS is an added advantage
• SQL, Kibana, and Postman (or similar) experience are a must.
• Cloud provider dashboards, Jira & Confluence experience – advantage
• Strong project management experience.
• Negotiation, social, and Technical problem-solving skills are essential.
• Bachelor’s degree in Engineering, or relevant technical discipline, or comparable professional experience – advantage
• Fluent English – Must
• Mandarin speaker- Must