Nokia Service Management Expert - OpenShift Cloud Infra 

India 

364659119

Managed Services (MSE) is responsible for keeping the network running and proposing / conducting network upgrades based on business requirements. Covers technical managing and operating of agreed components of IT and telecommunications services provided to end users of Nokia customers, within contracts agreed with those customers.

Responsibilities include administering and supporting the OpenShift Container Platform ecosystem.

• Troubleshooting technical issues related to OpenShift.
• Configure and maintain the OpenShift environment. This includes setting up nodes, networking, storage, and security policies.
• Manage user access to the platform. They create and manage user accounts, assign roles, and control permissions within OpenShift projects.
• Collaborating with capacity planning and ensuring system performance and availability
• Ensure secure authentication and authorization mechanisms for users accessing OpenShift clusters.
• Manage configuration files (such as YAML files for deployments), monitor resource usage, and optimize performance.
• Focus on securing the platform. They apply security patches to OpenShift components, configure network policies, and enforce access controls.
• Monitor for vulnerabilities, perform security audits, and collaborate with security teams to address any issues.
• Installing, configuring, and updating Linux systems and software.
• Troubleshooting issues related to Linux.
• System Administration.
• Ensuring system security, reliability, and efficiency
• Monitoring system performance, including hardware, software, and network performance.
• Performing security audits and implementing security measures to protect the organization’s data.
• Ensuring high levels of uptime and system availability
• Handle user accounts, permissions, and access control. They create, modify, and delete user accounts, assign permissions, and manage user groups.
• Ensure proper authentication mechanisms (such as passwords or SSH keys) and enforce security policies related to user access.
• Maintain configuration files, install software packages, and handle system updates.

Individual Contributor: Variety of complex tasks within area of responsibility, Demonstrates initiative & contributes to problem solving. Acts with independence and discretion in routine matters. Makes decisions that affect own work. Managerial/Supervisory: May act as Team Leader or Project Leader with some direct supervisory responsibilities in addition to own work assignments. Variety of complex tasks within area of responsibility. Acts with independence and discretion in routine matters. Makes decisions that affect own work.Performs routine activites to meet departmental/project objectives. Requires moderate supervision. Applies commonly recognised concepts within their field of expertise. Shares knowledge with less experienced peers or have high collegial interaction. Raises innovative ideas. Demonstrates adaptability to changing business environments. Is willing to take on new roles or jobs appropriate to skill set in different environments and/or locations.Works to influence others to accept job functions view/practices and agree/accept new concepts, practices, and approaches. May conduct briefings with senior leaders within the job function. May at times be required to negotiate regarding operational issues. Has cross-cultural knowledge and global mindsetEstablished skills and knowledge of theory and principles within a professional discipline. Uses functionally specific knowledge.Typically 4-5 years directly related experience inTroubleshooting and configuration of OpenShift platform. Preference will be given to below.In-depth knowledge of ITIL Event Management and Incident Management processes.

• RHOCP Certified.
• RHCSA Certified.
• Fluency in English with excellent communication skills.
• Ability to work in a fast-paced environment and manage multiple priorities effectively.
• Strong analytical and problem-solving skills, with a focus on continuous improvement and innovation.

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World’s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark