JPMorgan Custody Operations - Data Automation Analyst 

United Kingdom, England, London 

364204804

As a Custody Operations - Data Automation Analyst in Operations you will join the Change, Execution and Transformation (CET) Team within Custody Operations. You will contribute to high-impact initiatives ranging from People, Process and Technology with senior leadership visibility. You will identify opportunities for large impact transformation using a data driven approach, leverage intelligent tools like Alteryx, Owl DQ, Tableau, UiPath, etc. and contribute to programs that will deliver on a target state vision to increase operational automation and efficiency. You will be asked to lead work streams/projects from assessment through articulation of recommendations and execution.

Job responsibilities

• Conducts analysis and investigation of operational data issues through trend analysis, root cause analysis and deep dives
• Captures and documents ideas, use cases, issues related to data quality and management
• Liaises with various stakeholders to ensure successful implementation of uses cases to streamline data quality
• Communicates to senior stakeholders on projects and key MIS indicators
• Focuses on metrics that can be produced on an ongoing basis to validate the value being added and to drive continuous improvement
• Supports intake of Machine Learning (ML) projects; helps facilitate the process to engage with internal and external solution providers
• Expands the adoption of Artificial Intelligence (AI) and Machine learning (ML) across the department by enhancing and promoting the support infrastructure (e.g., use-case repository, component library, etc.)
• Assists in maintaining the department wide Artificial Intelligence (AI) and Machine learning (ML) Book of Work and develop and expand on associated reporting and key success metrics
• Supports the development and coordination of the Artificial Intelligence (AI) and Machine learning (ML) acceleration strategy
• Works with stakeholders across multiple groups including Product Development, Middle Office, Core Operations, Technology, and Finance
• Supports other workstreams like New Business, Cost-To-Serve (CTS) computations, Run-The-Bank (RTB) projects, process reengineering, location strategy, IAS charter activities and managing production issues

Required qualifications, capabilities, and skills

• Custody product & process knowledge/experience with understanding of the trade transaction lifecycle, cash management, FX and asset servicing
• Knowledge of Alteryx, Tableau, UiPath and other AI/ML tools is essential
• Ability to analyze data, processes to identify issues, use cases where Intelligent Automation tools can be leveraged to solve problems
• Ability to troubleshoot problems and independently find solutions
• Strong verbal and written communication and ability to face off demanding stakeholders, managing their expectations
• Strong oral and written communication, presentation skills and stakeholder management
• Continuously displays strong analytical and decision-making skills
• Independently motivated and able to deliver with minimal supervision, while working effectively in a team setting

Preferred qualifications, capabilities, and skills

• Custody Operations, Client Service or Middle Office experience
• Experience participating in strategic change initiatives
• Candidates with prior experience for implementing projects leveraging AI/ML and blockchain technology
• Relevant knowledge and experience will be considered in conjunction with related business degree, or industry recognized training
• Excellent problem solving and analytical skills, specifically around data analysis and management
• Knowledge and exposure to tools such as Owl DQ (Collibra DQ) is beneficial
• Knowledge of Python and SQL is preferred, and other coding languages is beneficial