PayPal Sr Manager Business Operations 

France, Auvergne-Rhône-Alpes 

363422558

Responsible for driving and executing strategic planning and optimizing operations to ensure the efficient functioning of the Global Credit Risk (GCR) organization. You will serve as the operational backbone—improving systems and workflows, analyzing performance, and managing projects to support growth. This role offers an opportunity to showcase skills in narrative development, cross-functional collaboration, and program management leadership.

Essential Responsibilities:

• Lead complex projects of diverse scope to optimize operational processes.
• Participate in complex problem resolution and determine methods and procedures for new assignments.
• Drive global process improvements within the organization.
• Provide oversight and support for planning and management of financial, budget, and headcount targets.
• Act as a liaison between business leadership, staff, and other key partners.
• Influence the quality, efficiency, and effectiveness of business processes.
• Utilize internal and external data to provide actionable insights for business growth.

Minimum Qualifications:

• Minimum of 12 years of relevant work experience and a Bachelor's degree or equivalent experience.

What You’ll Do

In this highly visible and fast-paced role, you will partner closely with cross-functional teams and leaders to enable seamless organizational operations.

• Lead the end-to-end execution of strategic and business operations. Oversee the optimization of business processes and workflows to enhance efficiency and productivity across Global Credit Risk (GCR), with a focus on long-term sustainability and scalability.

• Manage operating routines that facilitate decision-making, leadership alignment, and team engagement, including staff meetings, Monthly Business Reviews, and All Hands.

• Proactively identify and mitigate operational bottlenecks. Champion continuous improvement and process automation.

• Create roadmaps, project plans, change management strategies, task tracking systems, and reporting methodologies to monitor progress.

• Partner with Finance, HR, and other departments to support contingent worker/vendor management and headcount planning.

• Implement performance metrics and an OKR framework to measure operational effectiveness and guide business decisions.

• Drive engagement across GCR, including team member communication channels, town halls, and organizational newsletters.

Qualifications

• 7+ years of proven experience in business operations, strategy, or program management, with at least 2 years in a fintech or financial services company.

• Experience developing both high-level and operational strategies, and leading change in highly matrixed organizations across multiple time zones.

• Highly proficient in PowerPoint. Strong analytical skills and comfort with dashboards and business intelligence tools.

• Clear and concise verbal and written communication skills, with the ability to build strong cross-functional relationships, collaborate effectively, and synthesize complex information into actionable insights.

• Meticulous attention to detail, with strong organizational and time management skills.

• Eagerness to roll up your sleeves and get things doneeven the smallest tasks.

• Bachelor’s degree required.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $111,500 to $191,950

Our Benefits:

Any general requests for consideration of your skills, please