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Capital One Director Risk Management Event & Issue Card - Hybrid United States, Virginia, Richmond 363306549
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Director, Risk Management Event & Issue Management (Card Risk) - (Hybrid)
As a Director of Card Risk you’ll be responsible for working with Business Executives and their teams to apply risk management and analytical skills to some of our highest profile Risk Management initiatives. The Director of Risk Management will play a key role in the ongoing management of our Enterprise Event and Issue Standard, including application of our data quality management, evaluation and challenge methodology by the first and second lines. This role is also responsible for contributing to the development of strategic enhancements to event and issue management processes. The ideal candidate will be a highly motivated risk professional with excellent analytical, process improvement, and communication skills. The Director will have exposure across lines of business and the opportunity to work with leadership to create and implement innovative solutions to identify and mitigate potential risks to Card.
Lead a team to support Event and Issue Management for Card
Serve as interdepartmental liaison, interfacing with lines of business, including other Business Risk Offices, providing consult and knowledge sharing to ensure consistent understanding, implementation and application of the Event & Issue Management standard methodologies
Gather data and reporting; perform initial analysis or potentially evaluate data provided by other team analysts
Collaborate internally and with our risk community (e.g. risk managers, risk leads, IRM groups, business risk offices, front line process owners) to mature our risk event practice methodologies and advance learning
Develop practical solutions to improve risk event management processes using data and technology
Collaborate effectively across multiple stakeholders and organizations such as Operational Risk Management, Compliance, Legal, Technology, Internal Audit, etc.
Strong analytical, strategic, and interpersonal skills are a must for the role.
Strategy and presentations that aid in the design, development, refinement, and usage of risk management functions, practices, and activities
Participate in and execute other special programs across Card division and with enterprise teams
Experiences with Artificial Intelligence and Machine Learning applicable to event strategies
Basic Qualifications:
Bachelor’s Degree or military experience
At least 4 years of Financial Services experience or at least 4 years of Risk Management experience
At least 5 years of experience in Project or Process Management
At least 5 years of people management experience
Preferred Qualifications:
Masters Degree
7+ years of Financial Services risk management experience
7+ years of experience in Project or Process Management
5+ years of internal strategy or management consulting experience leading cross functional financial services projects and programs
7+ years of people management experience
Business Process Management Certification - Six Sigma Lean, Green Belt or Black Belt certification, Agile Coach certification
meaning associates typically spend about half their time (2-3 days per week)in-person at one of our offices listed on this job postingare enterprise- wide
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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