US Bank Fraud Operations Analyst Category Corporate 

Poland 

362818824

Your responsibilities

• Monitor account activity to identify fraudulent financial transactions and violations,
• Secure accounts to prevent losses,
• Work with internal departments to validate that charges are authorized,
• Work with Merchants to resolve customer service issues or fraudulent activity,
• Maintain Merchant processing statistics and records.
  

Our requirements

• Excellent English (C1),
• Relevant work experience,
• Ability to interpret technical and administrative instructions,
• Proficient computer navigation skills using a variety of software packages including Microsoft Office applications,
• Well-developed ability to identify and interpret data and resolve exceptions,
• Ability to resolve complex problems with minimal guidance,
• Openness to work in shift pattern from Monday to Friday,
• Please apply with a CV in English.

What we offer

• Full-time position, employment agreement,
• Work schedule: Monday - Friday during regular business hours;
• Hybrid working model;
• Excellent package including complex medical care, group insurance, Multisport card, language classes,
• Highly professional, multicultural environment and high standards of work,
• Professional training, opportunity to develop a career path in organizational structures, support in career planning,
• Work in a dynamic team with a supportive inclusive culture and strong values,
• Good atmosphere at work and comfortable working environment.