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As a Partner Engineer, you will serve as the technical bridge between Uber and our external partners. Your mission will be to drive technical integrations that enhance user experiences, foster innovation, and enable scalable collaboration. This role combines technical expertise with strategic relationship management and requires a high degree of cross-functional coordination.
What You’ll DoTechnical Integration:
Collaborate with strategic partners to integrate Uber’s technologies, products, and services into their platforms, ensuring seamless compatibility and performance.
Solution Development:
Design and build custom solutions using APIs, SDKs, and internal tools to meet partner-specific needs.
Technical Support:
Provide expert guidance and troubleshoot issues throughout the integration lifecycle. Continuously improve scaled support systems to optimize partner success.
Relationship Management:
Establish and nurture strong relationships with key technical stakeholders at partner organizations, acting as the primary technical point of contact.
Cross-Functional Collaboration:
Partner with internal engineering, product, operations, and business development teams to deliver integrated solutions aligned with business objectives.
Product Feedback:
Collect and relay partner feedback to influence product direction and improve user experience.
Documentation & Training:
Develop and maintain technical documentation, tutorials, and training materials to empower partners and facilitate knowledge sharing.
Technical Expertise:
Stay current with Uber’s evolving tech stack and industry trends, serving as a subject matter expert to both internal and external audiences.
Process Improvement:
Analyze and optimize current workflows. Implement scalable solutions for partner onboarding, support, and engagement.
Scaling Operations:
Create strategies and tools to scale operations and technical support as the partner ecosystem expands.
Degree in Computer Science or related technical field, or equivalent industry experience
5–10 years in an external-facing technical role
Deep understanding of APIs and related technologies
Proficient in SQL and/or other data analysis tools
Strong communication and interpersonal skills; able to work effectively with both technical and non-technical stakeholders, including executives
Proven problem-solving ability and a results-oriented mindset
Hands-on programming or development experience
Fluent in Chinese and English
Experience in project or product management
Demonstrated ability to manage relationships with senior executive stakeholders
Proficiency in Japanese is a plus
* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .
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