Philips Services Solutions Delivery Specialist- Resource Planning 

Turkey, Istanbul 

361912216

Services and Solutions Delivery Specialist- Resource Planning

Your role:

•Creating a resourcing plan and service order fulfillment schedule to deliver on commitments and have an optimized resource allocation across service engineers and service parts.

• Receiving, monitoring, developing and dispatching service orders for service engineers and resources as installation activities and application plans and working closely with Project Managers and Supply Chain team as same as with Service Delivery Managers to drive business as key user

• Acting as the single person of contact for exception and escalation of service orders for customers, consumers and service engineers (internal/external) in a professional matter (analysis, registration, communication and timely escalation)

• Creating, communicating with project managers and supply chain team and confirming customer for installation activities aligned with sales order

• Forecasting, planning, analyzing and monitoring service execution for workforce utilization

• A career at Philips comes with all sorts of wonderful benefits. Be sure to speak to your recruiter about benefits in your region.

2. University Degree,

3. Fluency in English,

4. Experience with Microsoft Windows and Office Software (Excel, Power Point, Word)

5. Experience with case management systems and related tools

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We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
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