Design and develop end-to-end talent development programs, including curriculum creation, event planning and participant journey
Ensure alignment of the program with Citi’s strategic goals and employee development needs
Make data-driven recommendations for continuous improvement of the program
Institute and track measures of success and Key Performance Indicators (KPIs) to monitor program effectiveness
Collaborate with in-business stakeholders, including senior leaders, to gain buy-in and support for the program
Ensure connectivity to all functional partners with dependencies and considerations such as ESPA, Learning, and HR functions, etc. to ensure comprehensive program delivery
Manage a large budget effectively to ensure efficient use of resources
Track and report on budget expenditures and ensure adherence to financial guidelines
Develop and deliver effective communication materials to promote the program internally
Provide regular updates to senior leadership on program progress and outcomes
Plan and execute program-related events, including workshops, seminars and training sessions
Ensure seamless coordination and execution of events to enhance the employee experience
What we’ll need from you
Experience in program or project management, preferably in employee retention and development, and engagement initiatives
Strong project management and change management skills with experience on large, complex, global projects
Excellent organisational, follow-up and time management skills.
Proven experience managing budgets and ensuring financial accountability
Strong background in event management and coordination
Excellent written and verbal skills
Experience presenting to and driving alignment amongst senior management
Strong negotiation, influencing and stakeholder management skills
Strong analytical skills with the ability to use data to drive decisions and measure impact
Ability to work collaboratively in a cross-functional team environment
Human ResourcesTalent, Development, Learning & Diversity