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The Role
· Lead the end-to-end solution and architectural design and implementation of SAP Incentive solutions to meet business requirements.
· Assist project team develop overall project plans, test plans, deployment plans, etc.
· Design and help configure SAP Incentive Management to optimize performance and scalability.
· Conduct workshops to understand customer’s needs and business scenarios and deliver the most fitting solutions.
· Conduct health checks for Customer implementations and provide feedback to best leverage product features and functionalities to realize their desired business values and outcomes.
· Act as a project leader wherever necessary.
· Conduct technical training on new product and technical capabilities for customers, partners and internal team members.
· Provide support in escalated projects.
· Support of pre-sales activities.
· Help improve the services delivery methodology including process, procedures and tool.
· Develop assets and accelerators to enable quality and consistent implementations efficiently.
· Establish as a trusted advisor with the key Customer leaders and help influence their strategic and tactical decisions with clear recommendations to deliver value.
Role Requirements
· Bachelor’s degree in engineering or science.
· 15+ Years experience in SAP Incentive management with a strong understanding of all the associated workstreams. Specialization in associated integration workstream and tools would be a plus.
· Strong communication and presentation skills.
· Customer management and handling escalation skills.
· Ability to lead through influence and establish as a trusted advisor with all stakeholders. Particularly Customer executives.
· Ability to communicate technically and in business terms.
· Comfortable presenting in front of customers, partners, and internal stakeholders.
· Business acumen in sales operations, sales compensation, incentive strategies or other related processes is a plus.
· Fluent written and spoken English skills.
· Resilient in a changing environment.
· Able to prioritize and manage across multiple deliverables and stakeholder groups.
· Strong organizational and time management skills.
Atlanta
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