Western Digital Senior Identity Access Management IAM Engineer 

India, Karnataka, Bengaluru 

360713371

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Responsibilities

• DUO MFA Management :
  • Administer and manage the DUO Multi-Factor Authentication (MFA) platform.
  • Implement and enforce MFA policies across the organization, ensuring integration with various applications and systems.
  • Monitor MFA performance, troubleshoot issues, and handle escalations related to authentication failures or policy violations.
• Microsoft Information Protection (MIP) Implementation :
  • Configure and maintain Microsoft Information Protection (MIP) policies to safeguard sensitive data.
  • Collaborate with the security and compliance teams to establish data classification and labeling policies based on organizational requirements.
  • Conduct regular audits and reviews of MIP policy adherence, ensuring that sensitive information is adequately protected.
• Key Management Services (KMS) :
  • Manage Key Management Services (KMS) for encryption key lifecycle, ensuring proper distribution and rotation of keys for critical systems.
  • Ensure KMS compliance with encryption and security best practices, maintaining availability and integrity of key materials.
• Mobile Device Management (MDM) (Secondary Focus):
  • Support the administration and monitoring of MDM solutions to manage device security, app deployment, and access policies.
  • Work with IT teams to ensure all mobile devices comply with organizational security policies and access controls.
• Active Directory (AD) and Azure AD (Entra ID) (Secondary Focus):
  • Provide support for Active Directory, managing user accounts, group policies, and organizational units.
  • Assist with synchronization between on-premises AD and Azure AD using Azure AD Connect, ensuring seamless hybrid identity integration.
  • Troubleshoot and resolve issues related to AD/AAD authentication and access provisioning.
• IAM Process Optimization :
  • Continuously evaluate and improve IAM processes related to MFA, MIP, and KMS to enhance security and user experience.
  • Automate routine identity management tasks and workflows to increase efficiency and reduce manual errors.

• Incident Response and Troubleshooting :
  • Act as the technical escalation point for identity-related incidents involving DUO MFA, MIP, KMS, and other IAM systems.
  • Investigate, troubleshoot, and resolve IAM issues, working closely with other teams to identify root causes and implement solutions.
• Compliance and Reporting :
  • Ensure IAM solutions meet compliance requirements such as SOX, ETC.
  • Generate reports for auditing purposes and provide insights into the security posture of identity systems.
• Collaboration and Documentation :
  • Collaborate with security, IT, and compliance teams to define and implement identity governance frameworks.
  • Develop and maintain comprehensive documentation for all IAM solutions, policies, and procedures.
• Training and Knowledge Sharing :
  • Provide training to end-users and technical staff on IAM best practices, focusing on MFA, MIP, and encryption.
  • Stay up-to-date with industry trends and emerging technologies to continuously enhance the organization’s IAM capabilities.

Professional Attributes

• Leadership: Demonstrated ability to assist in leading cross-functional teams and manage technical resources, driving projects and solutions to successful completion.
• Problem-Solving: Strong analytical and troubleshooting skills with a proactive approach to identifying and resolving issues within complex identity and directory environments.
• Analytical Skills: Ability to analyze complex IAM issues and apply logical troubleshooting techniques to resolve identity-related problems.
• Attention to Detail: High accuracy and attention to detail in managing identity policies, systems configurations, and security protocols.
• Communication: Strong communication skills to collaborate with technical and non-technical stakeholders across the organization.
• Team Player: Ability to work effectively as part of a cross-functional team, with a focus on supporting the broader IAM strategy.
• Customer Focused: Demonstrated ability to deliver excellent service to internal and external stakeholders, focusing on user experience without compromising security.

Adaptability: Ability to quickly learn and adapt to new tools, technologies, and security practices in a dynamic IT environment.

Technical Experience Required

• DUO Multi-Factor Authentication (MFA):
  • Experience in administering and managing DUO MFA or similar authentication platforms.
  • Ability to configure, enforce, and troubleshoot MFA policies across diverse applications and systems.
• Microsoft Information Protection (MIP):
  • Hands-on experience with MIP, including policy configuration, data classification, and labeling.
  • Understanding of data protection frameworks and the ability to map them to MIP policies.
• Key Management Services (KMS):
  • Proficient in managing KMS for encryption key lifecycle management, including key rotation, storage, and compliance.
  • Strong understanding of encryption protocols and key management best practices.
• Mobile Device Management (MDM):
  • Knowledge of MDM platforms and their integration with IAM systems for device security and policy enforcement.
  • Experience managing mobile devices in an enterprise setting, focusing on compliance and access control.
• Active Directory (AD) and Azure AD (Entra ID):
  • Experience managing user accounts, group policies, and organizational units in Active Directory.
  • Familiarity with hybrid identity environments using Azure AD and Azure AD Connect for synchronization between on-prem and cloud identities.
• PowerShell Scripting:
  • Basic PowerShell scripting skills to automate tasks related to identity management, such as user provisioning, reporting, and troubleshooting.
• SIEM and Auditing Tools:
  • Familiarity with security information and event management (SIEM) tools for monitoring identity-related logs and events.
  • Experience generating audit reports for compliance purposes.

Programming and Tools

• Scripting and Programming Languages :
  • PowerShell: Proficiency in using PowerShell to automate identity tasks, generate reports, and troubleshoot issues.
  • Python (optional): Familiarity with Python for advanced IAM automation and integration tasks.
• IAM and Directory Tools :
  • DUO MFA: Expertise in configuring and maintaining DUO MFA for secure authentication.
  • Azure AD Connect: Experience with synchronization between on-prem AD and Azure AD for seamless hybrid identity management.
  • Microsoft Information Protection (MIP): Strong knowledge of MIP tools for implementing data protection policies.
• Encryption and Key Management Tools:
  • Experience with KMS solutions for managing encryption keys and ensuring compliance with security standards
• MDM Platforms:
  • Experience with leading MDM tools such as Microsoft Intune, MobileIron, or AirWatch for mobile device management and security.
• Monitoring and Logging :
  • Familiarity with SIEM platforms (e.g., Splunk, Microsoft Sentinel) for monitoring and auditing identity events and security logs.
• Career and Education Experience
  • Experience :
    • 6+ years of experience in IT or Information Security, with a focus on identity and access management.
    • 3+ years of direct experience working with DUO MFA, Microsoft Information Protection (MIP), and Key Management Services (KMS).
    • Experience with Mobile Device Management (MDM) platforms, Active Directory, and Azure AD (Entra ID).
  • Education :
    • BA or BS in Information Technology, Computer Science, Information Security, or a related field. Equivalent hands-on experience in IAM may be considered in lieu of a degree.
    • Relevant certifications such as Microsoft Certified: Identity and Access Administrator, Certified Information Systems Security Professional (CISSP), or DUO Security Administrator are desirable.

Language Experience

• English proficiency in both speaking and writing.

Logistics

• Primary work in a general and/or home office environment.
• Willing to be 24 x 7 on call.
• Willing to perform work functions cross time zones to support US coverage needs.