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Citi Group Security Operations Support Lead VP 
United States, Texas, Irving 
360476962

06.12.2024

The Security Operations Support Lead is a senior level professional position responsible for driving efforts to prevent, monitor and respond to information/data breaches and cyber-attacks. The overall objective of this role is to ensure the execution of Information Security directives and activities in alignment with Citi's data security policy.Responsibilities:

  • Identify opportunities to automate and standardize information security controls and for the supported groups
  • Resolve any vulnerabilities or issues detected in an application or infrastructure
  • Analyze source code to mitigate identified weaknesses and vulnerabilities within the system
  • Review and validate automated testing results and prioritize actions that resolve issues based on overall risk
  • Scan and analyze applications with automated tools, and perform manual testing if necessary
  • Reduce risk by analyzing the root cause of issues, their impact, and required corrective actions
  • Direct the development and delivery of secure solutions by coordinating with business and technical contacts
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


Qualifications:

  • 6+ years of relevant experience
  • Advanced proficiency with Microsoft Office tools and software
  • Consistently demonstrates clear and concise written and verbal communication
  • Proven influencing and relationship management skills
  • Proven analytical skills


Education:

  • Bachelor’s degree/University degree or equivalent experience
  • Master’s degree preferred


This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Skills:

  • Must be a self-starter and be able to manage their time against deliverables.
  • Linux in general (SA Skills is desired/plus)
  • Shell scripting or other scripting experience
  • Troubleshooting
  • Monitoring
  • Previous or current IT Operations experience
  • Be able to work under pressure and clearly articulate to management current problems, escalation process, etc.
  • Follow domain process and procedures.
  • Resolve product / application escalations.
  • Ability to troubleshoot and support multiple applications in our domain.
  • Maintain track and complete assigned tickets (Jira, ServiceNow, etc.)
  • Understand Big data platforms and previous experience with Splunk Core or Splunk ES is a plus.
  • Excellent communication and process documentation

Full timeIrving Texas United States$125,760.00 - $188,640.00


Anticipated Posting Close Date:

Dec 12, 2024

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