NICE Automation Engineer 

India, Maharashtra, Pune 

359006559

How will you make an impact?

• Analyses information, solves problems and reaches conclusions within his/her professional space
• Responsible for delivering feature(s) for enterprise-grade software independently.
• Regarded as a professional that requires minimal supervision.
• Verify and Automate a RESTful API solution built on the AWS API Gateway, Microservices.
• Verify and Automate a Web Portal solution built on the Angular 18 and above.
• Work with CloudFormation templates to extend and refine our AWS infrastructure.
• Monitor Cloudwatch logs, alarms, legacy application logs, troubleshoot them and report potential issues and verify in a defined release cadence.
• Integrating with multiple internal products to provide seamless CXone CCaaS offerings.
• Manage IAM permissions and work with DevOps to maintain “least privilege.”
• Develop and refine Jenkins CI/CD pipelines to deploy code, run acceptance tests, and monitor environment health.
• Effectively collaborate with cross geographical team and willing to stretch at times.
• Effectively collaborate with TS/TAM/NOC to address queries and concerns.

Have you got what it takes?

• Bachelor’s degree in Computer Science, Graduate, Masters with Computer Science as major
• 2+ year of experience in Software Development as a QA
• Experience in one or more of the following software languages: Java, SpringBoot, NodeJS, Angular 18,
• Experience as an Automation Engineer using tools like: Cucumber, Protractor, Playwright or equivalent.
• Open to learn new tech stack as need be.
• Writing Test Scenarios and Test Cases referring to EPIC acceptance criteria
• Hands on experience with AWS technologies
• Experience deploying and supporting RESTful APIs
• Experience troubleshooting multi-threaded applications, mining through logs to determine patterns to identify potential issues.
• Experience working with SQL Server /AWS DDB or equivalent.
• Experience with DevOps tools and processes.
• Jenkins, Git, Docker
• Scripting: Unix, Shell, Groovy, Python
• Sonarqube
• Working knowledge of user stories and use cases
• Working knowledge of object-oriented software design and design patterns
• Comfortable working in a fast-paced environment

You will have an advantage if you also have:

• Experience working in a CI/CD Environment
• Experience(s) as a technical or team lead.
• Experience with telecommunications/telephony.
• Experience working with call centers industry.
• Experience with/knowledge of agile development processes.
• Experience with Jira

: 6106
Reporting into: Tech Manager
Role Type: Individual Contributor