JPMorgan Associate -Site Reliability Engineer 

United Kingdom, England 

35848187

Job responsibilities

• Participate in the day to day support operations of the Payments technology support team.
• Executes small to medium projects independently with initial direction and eventually graduates to designing and delivering projects by yourself
• Leverages technology to solve business problems by writing high quality, maintainable, and robust code following best practices in software engineering
• Participates in triaging, examining, diagnosing, and resolving incidents and work with others to solve problems at their root
• Recognizes the toil within your role and proactively works towards eliminating it through either systems engineering or updating application code
• Understands observability patterns and strives to implement and improve service level indicators, objectives monitoring, and alerting solutions for optimal transparency and analysis

Required qualifications, capabilities, and skills

• Formal training or certification in information technology services and expanding applied experience
• Ability to code in at least one programming language
• Experience maintaining a cloud-based infrastructure
• Familiarity with site reliability concepts, principles, and practices
• Knowledge of observability tools and practices, including white and black box monitoring, service level objective alerting, and telemetry collection using tools like Grafana, Dynatrace, Prometheus, Datadog, and Splunk
• Familiarity with containers or common server operating systems such as Linux and Windows
• Emerging knowledge of software, applications, and technical processes within specific technical disciplines (e.g., Cloud, artificial intelligence, Android)
• Emerging knowledge of continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform
• Emerging knowledge of common networking technologies
• Ability to work collaboratively in a large team and willingness to share ideas with peers and managers
• Understanding of prioritizing and adjusting work plans to adapt to changes in responsibilities and projects

Preferred qualifications, capabilities, and skills

• General knowledge of financial services industry