Bank Of America Lead Operations Representative - Payment 

India, Karnataka, Bengaluru 

357186275

Job Description:

Job Description:
This job is responsible for handling day-to-day Operations processes and working towards deadlines. Key responsibilities include completing all workflows, providing guidance to other team members, assisting internal business partners, and providing functional expertise. Job expectations include performing routine and various item processing functions under moderate supervision within a process that has built-in checks and balances.

The role requires the candidate to process FX transactions (Inward and Outward remittances), different types of Tax Payments and INR payments (NEFT&RTGS) with good accuracy and speed to meet the defined TAT.

Responsibilities:

• Efficiently process Payment transactions
• Ensure Processing as per TAT’s / Adherence to regulatory guidelines
• Responsible for effectively processing of transactions under FX Inwards and Outwards
• Effective and accurate processing of Tax payments in the government portals.
• Generate new ideas and contribute towards process improvement.

Skills:

• Graduate with minimum 2-3 years’ experience or MBA with 1-2 years’ experience in Banking Operations
• Prior experience in Payments Domain(viz. FX Inward and Outward processing, Tax payments, INR payments etc.,)
• Should possess basic knowledge of Banking
• Good customer service and interpersonal skills
• Good verbal and written communication skills
• Ability to manage volumes with accuracy
• Preparation of Internal and customer related MIS as per the requirement
• Regular interaction with Internal and External stakeholders, clients and peers across branches for job related activities.