At
Hybrid(Internal Job Title: Transaction Capture Analyst 1 – C09) based in Hong Kong.Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:
- Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
- We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
- We empower our employees to manage their financial well-being and help them plan for the future.
- Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
- We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
- We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.
In this role, you’re expected to:
- Support team during peak volume periods and other absences and support the on-boarding and training of new employees
- Minimize processing risk and perform root cause analyses of discrepancies, and ensure process compliance with regulations
- Ensure team procedures and audit requirements are updated, completed and maintained across processes
- Escalate all issues in a timely manner and oversee client and business ad-hoc queries and requirements
- Review existing processes / applications and identify opportunities for improvement and support the development of Monthly Service Packs
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
As a successful candidate, you’d ideally have the following skills and exposure:
- Relevant Degree or equivalent experience
- Efficient and effective with numerical tasks and transactions
- Ability to work under pressure and manage to deadlines
- Ability to work in a fast-paced environment
- Consistently demonstrates clear and concise written and verbal communication
- Attention to detail and intermediate problem solving skills
Take the next step in your career, apply for this role at Citi today
Assist with routine tasks and ensure smooth daily operations within Wealth Ops with responsibilities include:
Operations - Transaction ServicesTransaction Capture Services
Time Type:
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