F5 Engineer II Software 

India, Telangana, Hyderabad 

355857760

Qualifications

• Proven experience in utilizing digital adoption platforms to enhance user engagement and productivity
• Hands-on expertise with Walkme for creating interactive user guidance and support solutions
• Skilled in developing and curating digital content that facilitates user onboarding and training
• Collaborative approach to working with cross-functional teams to produce comprehensive and effective content for guides and shoutouts
• Proficient in integrating digital adoption solutions with web platforms and applications
• Strong analytical skills to assess user needs and optimize content for better digital experiences
• Excellent written and verbal communication skills to convey complex information clearly and concisely
• Ability to manage multiple projects simultaneously and meet tight deadlines
• Keen attention to detail and a commitment to delivering high-quality content
• Passionate about technology and committed to staying current with trends in digital adoption and user experience

Responsibilities

• Develop and maintain high-quality, engaging content for F5’s Digital Adoption Platform to enhance user onboarding and training experiences
• Collaborate with product managers, technical writers, and subject matter experts to ensure content accuracy and relevance for F5’s multi-cloud, on-premises, and edge environments
• Design and implement interactive learning paths and tutorials that guide users through the setup, configuration, and optimization of F5 solutions
• Administer and manage the Digital Adoption Platform, including user management, content organization, and performance monitoring
• Create and update documentation, FAQs, and help guides to support users in effectively utilizing F5’s application and API security features
• Analyze user engagement data to identify areas for content improvement and to inform the development of new content strategies
• Conduct regular content audits to ensure all materials are up-to-date and aligned with the latest F5 product releases and industry best practices
• Facilitate the integration of user feedback and analytics into the content creation process to continuously improve the user experience
• Support the training and onboarding of new F5 customers and internal teams by creating tailored content and resources
• Stay informed about industry trends and best practices in digital adoption and e-learning to ensure F5’s content remains cutting-edge and effective

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.