Bank Of America PB Operations Analyst-Global 

United States, North Carolina, Charlotte 

355412916

This job is responsible for providing moderately complex research, reporting, and analytical support for the delivery of end-to-end support for Global Markets sales, trading and underwriting business for securities, foreign exchange, fixed income, exchange traded derivatives, and over-the-counter derivatives across multiple Lines of Business. Key responsibilities include carrying out duties under general supervision and assisting teammates while following established procedures.

Responsibilities:

• Maintains accuracy of client portfolio using internal and external comparison tools
• Performs research and conducts moderately complex analyses using established techniques, including transactions that require special handling and exception handling
• Explores methods to enhance processes, further reduce risks, and boost client experience
• Partners with colleagues on the trade and sales support teams, as well as external agents
• Creates reports and liaises with internal partners to ensure proper client reporting and assist with regulatory reporting
• Escalates potential risks and exposures to manager in a timely manner
• Assists with ad-hoc projects, new processes, or initiatives requiring coordination among subject matter experts representing multiple product areas or functions

Job Summary

The Prime Brokerage Operations Analyst plays an integral role in the support of hedge fund / PB clients and our institutional trade desks. The position includes providing operational support to the front line business unit and Clients directly on reporting and trade research. Responsibilities include, but aren't limited to: Providing status of all trades for client which are Unaffirmed by the contra party, providing detailed statuses of all failing trades and conduct research in regards to reclaims, erroneous trade bookings and settlements.Other responsibilities include internal reconciliation and fail research of all Prime Broker Client transactions, following up with clients/contra brokers directly to resolve aged fails, providing settlement status to clients intra-day, and performing / presenting client metrics analysis. Being able to take data and articulate a story to clients, the business, counterparties with the aim to be influencial for the better. Continuous Improvement is an essential part of the culture within the greater group, challenging the status quo and innovating to find efficiencies within processing. The role includes interaction with the Front Office Business Unit and other internal support departments such as Trade Processing, Settlement, Corporate Actions and Operations Risk management.

Required Skills:

Ability to multi-task and operate under high pressure situations.

Market Experience

Strong PC and Microsoft skills (Excel, Word, Access, etc.).

Must have a keen ability to efficiently manage time and priorities.

Skills:

• Attention to Detail
• Critical Thinking
• Data Collection and Entry
• Recording/Organizing Information
• Research
• Fraud Management
• Interpret Relevant Laws, Rules, and Regulations
• Problem Solving
• Quality Assurance
• Risk Management
• Adaptability
• Customer and Client Focus
• Prioritization
• Result Orientation
• Written Communications

1st shift (United States of America)