JPMorgan Branch Operations Lead - Nashboro Village Nashville TN 

United States, Tennessee, Nashville-Davidson 

355344080

As an Associate in the Operations Management team, you will manage Income-related breaks and ensure accurate reconciliation of Paydown, Interest, and Dividend breaks. You will oversee daily controls, client service inquiries, and key metrics production. Your role involves timely escalation and risk management within the Income Team.

Job Responsibilities:

• Manage Income-related breaks.
• Investigate and validate Paydown, Interest, and Dividend breaks.
• Process and validate Income adjustments.
• Complete daily controls and sign-offs.
• Resolve client service inquiries promptly.
• Produce key metrics within timelines.
• Escalate issues to Operational and Risk leads.
• Review and update Standard Operating Procedures.
• Assist in governance and supervisory control.
• Promote timely escalation and root cause analysis.
• Manage risk items and compliance evidence.

Required Qualifications, Capabilities, and Skills:

• Possess knowledge of financial instruments and fund accounting.
• Demonstrate strong investigation skills.
• Focus on deadlines and work effectively under pressure.
• Support team delivery as a good team player.
• Pay high attention to detail.
• Communicate clearly and effectively.
• Exhibit operational subject matter expertise.

Preferred Qualifications, Capabilities, and Skills:

• Have a background in reconciliation.
• Experience in client service within Financial Services.
• Show drive, energy, and enthusiasm.
• Display high levels of integrity.
• Operate with open and honest interaction.
• Work with Product Development, MBS & ABS products, FX.
• Organize risk review meetings and oversee sign-offs.