EY Assistant Manager - HR Operations CBS TAL Learning Gurgaon 

India, Haryana, Gurugram 

354475539

Learning Need assessment & creating calendars

• Assisting in Interacting with various stakeholders understanding the learning priorities for the year
• Interacting with learning SPOCs and collating requirements
• Assisting in providing solution to new requirements
• Creating yearly/ quarterly calendars

L&D budgeting & planning

• Assisting in creating learning budget basis learning priorities and requirements

Project manage learning initiatives/programs

• Work back with the deployment L&D Associates to ensure smooth deployment per plan and monitor deployment to ensure timely escalations and troubleshooting in case of any challenges
• Ensure timely creation of new courses on SuccessFactors (LMS)
• Liaise with business to create business cases and ensure the business need is adequately captured for all external trainings
• End to end monitor the external trainings to ensure smooth deployment and timely escalate any delays/ challenges
• Review learning MIS for accuracy and analyse MIS for trends (positive or adverse)
• Create and publish dashboards
• Propose innovative ideas/ solutions that support the learning strategy and implement
• Build collaterals and manage branding and post branding for Marquee programs as required
• Provide inputs for various newsletters, internal reviews, etc.

Stakeholder Management

• Interact with various learning SPOCs/ stakeholders and build relationships
• Timely report/ escalate challenges to stakeholders
• Interact with other SSL, Cross SL and FWL learning teams. Share and leverage best practices wherever possible

Business Awareness:

• Develop good knowledge of business to understand business requirements
• Stay abreast with changes in business to be able to proactively provide required solutions

Facilitator Management:

• Maintain and build internal and external SME/trainer pool or database
• Assist in identifying trainers (internal/external) for various learning programs

Participant Management:

• Identify right target audience for various learning programs
• Drive participation

Facilitation:

• Emerge as a key facilitator for learning programs

Vendor Management:

• Timely communicate new vendor requirements to the operations team
• Assist in first level screening of vendors and trainers- in case of external vendor-led programs
• Liaise with business for vendor selections
• Monitor performance to ensure only trainers with high feedback scores are used continuously

Content Management & Strategic projects:

• Assist in building and updating content as and when required

Assist in strategic projects as and when required

Skills and attributes for success:

• Strong planning and problem-solving skills
• Personal drive and positive work ethic to deliver results within tight deadlines and in demanding situations
• Excellent verbal and written communication skills
• Comfortable with presenting to and influencing a variety of stakeholders across the organization
• Proficient in Microsoft Excel and PowerPoint. Knowledge of Power BI will be a plus

To qualify for the role you must have:

• Graduate/Post Graduate degree
• Prior experience in Learning & Development , Trainings.

Ideally you’ll also have

• Strong communication, facilitation, relationship-building, presentation and negotiation skills.
• Be highly flexible, adaptable, and creative.
• Comfortable interacting with senior executives (within the firm and at the client)
• Strong leadership skills and supervisory responsibility.

What we look for

People with the ability to work in a collaborative way to provide services across various service lines. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions.