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Main Duties include:
To detect & monitor changes in existing customers processing
Analyse existing merchants who have breached predefined parameters
Complete financial and business analysis reports within our systems or in written form as required
Responsible for the investigation of additional risk on existing accounts
Working closely with our Fraud, Chargebacks & Collections Departments
Make credit decisions within allocated sign off level
Dealing with customers on a range of credit & risk issues
Effective time management and ability to meet deadlines
Good team player
Ability to identify when an issue needs to be escalated
Positive approach and the ability to be self-motivated
Support management with tasks as necessary
Main Qualification, Skills and Experience include:
Business degree or similar qualification;
Excellent credit analysis and analytical skills
Strong verbal and written communication skills in English
Excellent decision making skills
Accuracy and attention to detail
Ability to work in a fast-paced pressurised environment
Good Microsoft Office Skills
Previous credit underwriting experience is an advantage
Ability to read and interpret financial statements
Self-motivator who works effectively on their own initiative;
Excellent interpersonal skills and customer service;
Proven track record of dealing with difficult customer queries and providing excellent customer service
Alternative language skills are an advantage but not a requirement
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