JPMorgan Client Service Analyst 

India, Maharashtra, Mumbai 

354036595

As a Client Service Analyst within the Global Index Research Group, you will be at the central hub for fixed income indices within the Corporate and Investment bank. You will be part of a team that is a leading provider of indices across fixed income with a market-leading presence in Emerging Market (EM) and Developed Market (DM) Indices. Your role will involve managing complex projects, system migration and integration, and process improvement for enhanced efficiency. You will also be responsible for providing excellent client service and handling client queries. This role provides an opportunity to work effectively and independently across different businesses and functional areas, and to collaborate and communicate effectively with multiple senior stakeholders.

Job responsibilities:

• Demonstrate experience in client service with the ability to comprehend and address client queries.
• Manage complex projects, including implementation and maintenance, large-scale system migration and integration, and end-to-end process improvement for enhanced efficiency.
• Possess strong quantitative and analytical skills.
• Exhibit detailed specification and requirement gathering skills from various associated teams and partners.
• Display excellent communication skills, both written and verbal, along with a strong teamwork ethic.
• Demonstrate the ability to work effectively and independently across different business and functional areas.

Required qualification, skills and capabilities:

• Strong technical skills in Excel and PowerPoint
• Should be able to collaborate and communicate effectively with multiple senior stakeholders.
• Comfortable facing off to senior management and Business heads within the firm.
• 2+ years of experience in Equity Research and Financial modelling
• Advanced Excel and VBA knowledge