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JPMorgan Alternative Fund Services AML/KYC Manager United States, New York, New York 35238992
07.09.2024
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Job responsibilities
- Lead our team of AML/KYC specialists, who gather, review and maintain required Anti-Money Laundering (AML) / Know Your Customer (KYC) information and legal documentation to meet regulatory and internal guidelines
- Ensure KYC information is accurate in order to meet client production targets while maintaining appropriate service levels and meeting client KPIs
- Facilitate client due diligence while coordinating with other JPM stakeholders who have client commitments
- Discuss and escalate complex issues surrounding client/investor types and structures, and other AML risk-related issues with Compliance partners
- Review data integrity and perform quality review of new and existing AML profiles
- Identify opportunities to improve processes and tools through engagement with transformation partners
- Guide customers through the onboarding process, leveraging a deep understanding of our products and their capabilities, including new features and other enhancements
- Track key success metrics and provides data and feedback to the Product team to inform new features and priorities
Required qualifications, capabilities, and skills
- Demonstrated ability to influence product adoption and customer retention
- Excellent communication and interpersonal skills with the ability to effectively engage and influence stakeholders across all levels
- Proven ability to learn new technologies and teach it to others
Preferred qualifications, capabilities, and skills
- Alternative Investment Funds legal documentation requirements and understanding
- 10+ years of experience or equivalent expertise in Anti-Money Laundering/Know Your Customer or Compliance roles, preferably within Alternative Funds Services
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