Amazon Support Engineering Manager 

India, Telangana, Hyderabad 

351811973

Responsibilities include direct management of a team of 8+ support engineers, process and service improvements, monitor and improve day-to-day operational efficiency, planning, some project management for software within the team, enhancing and maintaining a best-of-class engineering team, and management of resources across teams. The role also involves driving smaller scope development projects and building custom tools.

Bachelor’s degree in Computer Science, Engineering or related technical discipline
- 8+ years of Software/Systems Engineering experience
- 2+ years of experience in hiring, building, and supervising high performance teams.
- An understanding of programming/scripting (Java or C++, Perl, Python or shell scripting)
- In-depth understanding of monitoring and reporting support metrics
- Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders.
-Knowledge on AWS services and fundamentals.
- Excellent stakeholder management skills.