Walmart USA Senior Software Engineer NICE inContact 

United States, Arkansas, Bentonville 

351469781

What you'll do...

As a Senior Software Engineer, NICE inContact

The position will be directly responsible for working with Product teams to understand the requirements provided and convert them into solutions using NICE inContact scripting. The primary responsibility will be the development of NICE inContact scripts, but on occasion, you will also be responsible for building needed Java services and integrating them into NICE inContact for self-serve platforms. The position requires complex NICE inContact scripting and development in a fast-paced environment.

Responsibilities:

• Develop Contact Center solutions.
• Utilize NICE inContact studio scripting and Java to provide a world-class Contact Center experience.
• Maintain Contact Center systems.
• Follow best practices in development, including code coverage, testing, monitoring, and alerting.

Requirements

• 3+ years of NICE inContact script development experience.
• 5+ years of Java development experience. Proficiency in Java debugging and maintenance of services needed to support NICE inContact Self-Service
• Capable of independent development, debugging, and maintenance of complex IVRs, including those with multiple services.
• Expertise in Contact Center systems.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see

The annual salary range for this position is $90,000.00-$180,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include: - Stock Minimum Qualifications...

Option 1: Bachelor's degree in computer science, computer engineering, computer information systems, software engineering, or related area and 3 years’ experience in software engineering or related area.Option 2: 5 years’ experience in software engineering or related area.
Preferred Qualifications...

2914 Se I St, Bentonville, AR 72712-3148, United States of America