Citi Group AVP Operational Risk - Data & Technology Hybrid 

United States, New York 

351463468

Responsibilities:

• Establishes and oversees the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks.
• Contributes to risk assessments and drives actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices.
• Assume role as product owner (business requirements, analysis and managing and performing UAT testing) for delivery of regulatory solutions and user requirements.
• Establishes and maintains a robust control environment and culture within the Citi businesses worldwide
• Coordinates audits, examinations, and deliverable requirements from internal and external reviewers by supporting coordinating activities.
• Ensures project completion, special assignments, and other ad hoc activities as required.
• Ensures the Operations Team is in compliance with all regulatory policies and procedures.
• Performs data analysis to monitor and track data quality and completeness of data.
• Assists management in achieving and maintaining strategic objectives, promotes efficiency, reduces the risk of loss and helps ensure compliance with corporate polices, procedures, laws and regulatory requirements
• Establishes a rapport with Business Managers, Compliance, Internal Audit and Legal. Develops a broad and detailed understanding of the organization’s landscape, culture and technology.
• Understands the various businesses and the applicable regulations which govern Monitors goals are met through performance, risk and relationship oversight of our extended supply chain
• Collaborates to resolve any issues which fall within the terms of the contract. Develops and maintains relationships across the business users and Lines of Defense to better understand and deliver customer requirements by responding to changes in the internal and external business environment
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Supports and ensures remediation of regulatory commitments (Consent Order) and Issue closures including QA, BFQC and IA validation
• Serves as a subject matter expert for all performance issues that surface

Qualifications:

• 5-8 years experience and ability to partner with Business & Technology stakeholders to ensure successful delivery of project goals.
• Proficient ability to interpret business requirements for the purpose of liaising with Technology Developers.
• Outstanding communication and influencing skills through all levels of the organization and with external partners and vendors.
• Exceptional relationship management skills; must be able to address and resolve conflict while maintaining relationships.
• Knowledge of Operational Risk processes like Loss Capture, CCAR and Risk Capital and technology platforms
• Experience in Internal Audit or Financial Control would be desirable.
• Expertise in the following is beneficial: Risk Management, Regulatory Compliance and Data Management specifically
• Knowledge of banking domain especially risk management and basic understanding of various credit policies.
• Experience in product program governance and risk management framework.
• Should have Excellent proficiency in Microsoft Office – particularly Excel (metrics and data analysis), PowerPoint (presentation decks), and Word (writing and editing procedural and technical documentation).
• Customer focused with excellent Interpersonal skills and ability to work well in a team environment collaborating across diverse groups
• Ability to build and maintain relationships with the ability to work collaboratively and with people at all levels of the organization.
• Good knowledge of Citi products, risk processes and controls with good understanding of regulatory requirements and risk management framework.
• Experience in compiling process and data quality metrics, analyzing results to clearly communicate data-driven analysis to senior management.
• Demonstrated understanding of operational risk and gap identification.
• Excellent verbal and written communication skills
• Ability to multi-task and manage multiple projects simultaneously
• Ability to present a compelling case to influence others where appropriate
• Experience with Regulatory and/or IA interaction and remediation of raised concern
• Ability to problem solve, be agile and work with ambiguity, changing priorities and guidance

Education:

• Bachelor’s/University degree or equivalent experience

Anticipated Posting Close Date:

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