Amazon Rack Decom Manager Data Center Operations 

Germany, Hesse, Frankfurt 

351459222

Key job responsibilities
- Routinely review ticket queue for large events and address accordingly
- Coordinate change management resources
- Guide, train and educate data staff on the best practices related to all service owner issues
- Manage and deliver mid-size projects
- Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs- Provide weekly report to the Cluster Manager
- Maintain the on-call schedule coordinating absence and vacations
- Recruit and train decom technicians to ensure appropriate staffing levels
- Write and deliver performance reviews for staff
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- Bachelor degree in business administration, engineering, computer science or a related field or equivalent experience or education
- Experience managing IT infrastructure projects from initiation to closure; experience in a data center environment
- Experience working in a fast-paced, ambiguous environment while prioritizing and managing multiple responsibilities,.

- Experience with project management best practices such as PMI, Waterfall, and Agile
- Ability to successfully manage cross-functional projects involving multiple stakeholders and varying levels of management
- Proficiency with MS Project, Excel, and SharePoint
- PMP Certification, Six Sigma Green Belt, Safety training or equivalent certification