Citi Group Application Manager - VP-Contractor Conversion 

United States, Florida, Tampa 

34983779

Responsibilities:

The Applications Manager is the point of contact for organization stakeholders of each application assigned in the portfolio. This role drives key development, maintenance, compliance, risk & controls, stability, efficiency and effectiveness improvements initiatives throughout the lifecycle of the assigned applications.

• Manages assigned portfolio with the focus on stability, quality and functionality against service level expectations.
• Ability to handle a varied portfolio applications (6+ apps – likely more)
• Mentor other junior or newer Application Managers
• Identifies risks, vulnerabilities and security issues; communicates impact.
• Effectively tracks management and resolution of reported compliance and vulnerability issues.
• Partners with various SMEs and teams in business and technology organizations to ensure application stability and compliance.
• Participates in Audit deliverables for applications and acts as default contact to auditors.
• Ensures the managed applications participate in all in-scope compliance deliverables without risking overdues.
• Partners with technology and business stakeholders to review, develop and deliver compliant application contingency planning to ensure availability to users.
• Ensures adherence to GDPR data retention regulations including ensuring that storage and archiving procedures are in place and functioning correctly.
• Partners with appropriate development and production support areas to prioritize maintenance and support tooling requirements.
• Ensures essential procedures are followed and helps to define operating standards and processes.
• Defines scope and objectives for complex application enhancements and problem resolution.
• Ready to assume responsibility for all End-to-End initiatives relating to application governance - and document postmortems and lessons learned.
• Actively participate in the GFT Application Manager community of practice & regularly contribute lessons learned to the Application Manager Handbook
• Provide Status Reporting along with associated Risk, Issue, Dependencies etc to various governance forums as required and guided.
• Key Stakeholder management with various internal customers, partners, and internal and external suppliers
• Collaborate and work with global teams to achieve GFT objectives.
• Performs other duties and functions as assigned

Qualifications:

• 5+ years of Total experience in Product, Application or Project Management.
• Minimum 5 years’ experience in IT Support or Development
• Minimum 5 years’ experience in Product or Application Management.
• Excellent Project/Product/Lifecycle Management skills.
• Experience installing, configuring or supporting business applications.
• Good all-round technical skills
• Ability to work in challenging, demanding and strict regulatory timelines.
• Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization.
• Demonstrated analytical skills.
• Exposure to various SDLC methodologies
• Ability to plan and organize workload.
• Knowledge/ experience of problem Management Tools.
• Issue tracking and reporting using tools.
• Strong motivation skills.
• Proactive and strategic approach to remediation of reported and anticipated compliance and vulnerability issues
• Champion a risk mindset across all activities
• Continuing focus on data quality – correct, complete, current.
• Active partnership between technology and governance SMEs
• Identify risks, vulnerabilities and issues and communicate impact to stakeholders.
• Align remediation to severity and target date.
• Address issues at earliest point of awareness – target remediation dates 60/90 days ahead of official target date
• Connect regularly with application technology and business teams to understand application roadmap and changes and update inventory data as required.

Education:

• Bachelor’s degree/University degree

Anticipated Posting Close Date:

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